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Service Outage

Service outages are not common. If you are experiencing an outage, go to our Troubleshooting Page and follow the steps there. If you are still having trouble accessing the internet please contact us.

Phone or email:
530-346-8411 
cs@colfaxnet.com

If you do not reach someone during office hours, leave us a message and you will receive a call back within 24hrs. You can also fill out a support request form online by Clicking Here.

Bandwidth Information

If you have a bandwidth monitor login Click Here. If you would like to know your bandwidth usage or get set up with a login, please Contact Us. If you would like more information about bandwidth, check out Bandwidth Information Page.

Office Hours:

Monday - Friday
9:00 AM - 5:00PM
*Holiday hours may vary.