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Service Outage

Service outages are not common. If you are experiencing an outage, go to our Troubleshooting Page and follow the steps there. If you are still having trouble accessing the internet please contact us.

Phone or email:
530-346-8411 
cs@colfaxnet.com

If you do not reach someone during office hours, leave us a message and you will receive a call back within 24hrs. You can also fill out a support request form online by Clicking Here.

Bandwidth Information

Please visit our Bandwidth Information Page to access or request access to the bandwidth monitor, make changes to your bandwidth plans, and more.

Office Hours:

Monday - Friday
9:00 AM - 5:00PM
*Holiday hours may vary.

Online Forms

Click on one of the icons below to fill out one of our online forms below to get connected with a customer service representative. Or you can go to our website directory for a full list of what the ColfaxNet website has to offer.