Bandwidth Plan Change

Indicate which option you would like in the form below. Plan changes can be retroactive up to 1 month and can be used to reduce additional bandwidth fees.

1. One Time Change

Choose this option if the current or last month was unique in overage (i.e. family in town, or large one-time downloads) and next month will not be similar. 

2. Recurring Plan Adjustment

Choose this option to keep the plan change until you request an adjustment in the future.

Plan Change Request (GB)

Please fill out the form below and we will send a follow-up email shortly. You can see a full list of our plans at If you have not signed up for bandwidth monitoring, and would like to, visit